Luke Fox is our promising Client Services Representative within the Warehousing department at Norman Carriers. Despite being in the early stages of his career, Luke’s robust understanding of bio-security and his natural aptitude for client service position him as a valuable member of our team.
Working closely with our clients, Luke ensures their needs and inquiries are promptly and professionally addressed. He has quickly gained a reputation for delivering excellent customer service, maintaining clear communication, and offering valuable insights on our warehousing services and bio-security standards.
His understanding of bio-security is not only valuable in serving our clients, but also in upholding the stringent Australian quarantine regulations within our operations. Luke’s knowledge aids in maintaining the high standards of our warehouse, ensuring the integrity of goods and the safety of our facilities.
Beyond client interactions, Luke contributes to the continuous improvement of our services by providing feedback from our clients to the management team. His insights are invaluable in adapting our services to better meet client needs and improve customer satisfaction.