FAQ

We've gathered answers to the most common questions and concerns to provide you with quick and helpful information.

We use high-quality and well-maintained transportation equipment, have experienced and trained drivers, and employ strict safety protocols and procedures.

Yes, we offer a wide range of warehousing solutions to fit the specific needs of our customers. We have experience in handling and storing a variety of goods, and can provide services such as inventory management, order fulfillment, and more. Our facilities are equipped with advanced security systems and monitoring to ensure the safety of your goods while in our possession.

Yes, our warehouses are equipped to handle oversized and heavy items and we have experience in handling and storing such items.

Our team consists of highly skilled and knowledgeable professionals who have been trained in the regulations and procedures for handling and transporting hazardous materials. All of our drivers hold a dangerous goods certification.

Yes, we have experience in handling and transporting oversized loads and have the necessary permits and equipment to do so safely and legally.

  • Norman Carriers operate under an approved arrangement with the Department of Agriculture, Water and the Environment, under registration code V3290

We are approved as a Class 1.3, allowing us to deconsolidate sea and air cargo, including personal and household effects and then storage and inspect the goods. This includes sealed intact inspections of containers.

We also hold accreditation for classes 4.3 and 4.6. These arrangements allow for the onsite cleaning of goods and containers under biosecurity control as well as for fumigation to be undertaken at our premises.

We offer a full range of quarantine & fumigation services. We have Biosecurity officers regularly onsite to perform all your required quarantine inspections efficiently.

Certainly, our team has multiple consignments that necessitate us to perform deliveries across different states. We possess a diversity of equipment to fulfill the requirements of all our clients.

We offer a full range of quarantine & fumigation services. We have Biosecurity officers regularly onsite to perform all your required quarantine inspections efficiently.

Send through your DAFF direction to info@normancarriers.com.au  Our Team will confirm inspection date and advise once your cargo is clear.

Yes. Please note: In order to enter our facility you are required to complete our online inductions at …….. and ensure you arrive with the correct PPE Attire. 

If you need assistance we recommend you email us at info@normancarriers.com.au and we will organise everything for you.

You will need to know the container number that your cargo has been unpacked from (eg ACDE1245876).  Please click on this link to find out the availability.

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